In 1992 my brother Dallin began telling me about a company that was going to change lives of people around the world. The scientist was brilliant, the products were the best and he just knew I’d be a great network marketer. “You love people, Collette. You’d be perfect.” I listened, and even though my intuition said, “this is intriguing” I said no over and over again. I had some serious misconceptions about our industry in addition to having a lot going on in my life at that time. Although I was financially destitute, starting a business was not on my list of priorities.
A year after my brother first began telling me about USANA, my youngest daughter Lexi was fourteen years old, in a coma, fighting for her life after undergoing a double lung transplant. I spent approximately 20 hours a day in the intensive care unit. I hadn’t had a good night sleep in weeks. My fifteen-year old daughter, Sharlie, who also had Cystic Fibrosis, was slipping downhill rapidly. Her doctors were discussing the possibility of putting her on the transplant waiting list. The medical bills had skyrocketed to the point that I believed bankruptcy was going to be my only financial option. My three older children who were 18, 19, and 20 and who, frankly, had always been just where I wanted them, tucked safely under my wing were living in far-flung corners of the world. I was worried sick about them. Never before or since have I been in such a state of mental, physical and emotional upheaval.
Late on a hot August night in 1993 I got a phone call. It was my brother and after a brief “hello, how are you,” and me saying, “oh, I’m fine”…even though my world was crumbling around me… he launched once again into all the reasons I needed to become a USANA distributor. I tried to listen and at one point I remember him saying…”Collette, this is the goose that laid the golden egg.” It was too much. I started crying uncontrollably. I was inconsolable. Didn’t anyone realize what I was going through?
My brother couldn’t console me, but he could hop on a plane from Salt Lake City to San Diego at 6:00 the next morning. He found me at the hospital. After getting permission to enter Lexi’s sterile cubicle, and spending about fifteen minutes alone with her he came out and put his arms around me. He asked for my forgiveness. He told me to forget about USANA, to forget about building a business. We’re going to get Sharlie on these products he said. “Can you do that?”
Sometimes our “yeses” aren’t even audible…but I must have nodded my head yes, because a few days later a big box landed on my doorstep and my family took that first step on this incredible journey called USANA.